FAQ

Q1: When will you send my order?

A1: We will send your order in 2-7 days after receiving your payment.

Q2: Can you send me the real picture?

A2: All the photos on our website are real and taken by ourselves. The color may have some deviation between the pictures and the goods, because the pictures are taken under the light and the size difference of the computer screen.

Q3: Can I track my package? Why it is not tracking information?

A3: All packages have tracking information. The tracking information may delay a few days on aliexpress, please don't worry.

Q4: Why can't I receive my package for a long time?

A4: The package may be delayed by a few days due to bad weather and other unforeseen situations. we will extend the protection days for you.

Q5: Who can I choose to send to my country?

A5: We normally select ePacket / China Post Air Mail / AliExpress Standard Shipping, normally you will receive the parcel around 15-60 days according to different countries. Please choose DHL or EMS if you need.

Q7: Return and Refund

Return Policy: We accept Aliexpress return policy; The buyer pays the return costs.

Refund Policy: We provide reliable service policy.

? If you receive the broken goods. Contact us for full money back or replacement.

? If you do not receive the goods in the delivery indicated. Contact us for full money back or replacement.

? If you receive the goods with the quality problem, contact us for half or full amount refund.

? Any disatified with the product, please contact us first instead of opening dispute or leaving negative feedback.

Q8: Feedback

If you are satisfied with the item while it is in good condition, we sincerely invite you to leave us all 5-star positive feedback.

If you are dissatisfied with the item or service, please contact us first, we will provide the best solution and work hard to give more excellent service.

Note:

1. Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee that the model is the same as shown in the pictures.

2.due to manual measurement, the size may exist 1-3cm error, all according to the product, thx for your understanding

Please contact us freely if you have any questions.

Please note that we also accept direct delivery and wholesale, if you need more, please contact us for more discount.